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What is BetterZap?
BetterZap is a Chrome extension for WhatsApp Web that automatically answers small-business clients with numbered menus or an AI chatbot trained on your own information. It also schedules messages, keeps contacts in a simple CRM and finds businesses on Google Maps, all without changing your number or applying for the official WhatsApp API.
What is BetterZap used for?
It makes sure nobody who messages you goes unanswered while you're with a client, at lunch or asleep. Pick a template for your type of business (clinic, salon, shop or freelancer), fill in your name, hours and address, and switch it on within minutes. When someone asks for a person or goes off-menu, the bot stops, hands over the chat and lets you know. It never replies in groups or old conversations and respects a client's "stop" right away.
How does the BetterZap AI chatbot work?
The chatbot answers only from a knowledge base of up to 20,000 characters that you load from a PDF, a web page or your own text, and passes along anything it doesn't know. The extension also turns voice notes into text on your computer, translates messages in other languages, sends appointment reminders and runs campaigns at a human pace, in waves and only during the hours you choose. The CRM has custom stages you drag clients through and a list of due follow-ups.
Who is BetterZap for?
- Clinics, beauty studios and hair salons that take bookings over WhatsApp.
- Shops and freelancers who want after-hours replies on their existing number.
- Professionals prospecting on Google Maps who need tidy follow-ups.
BetterZap pros and cons
Setup is quick, it's available in English, Spanish and Portuguese, and the company says it doesn't keep your messages on its servers. The big limitation is that it runs through WhatsApp Web: Chrome must be open and signed in, and with your computer off there are no automatic replies. It isn't built for bulk messaging and isn't affiliated with WhatsApp or Meta.
BetterZap features and use cases
How to use BetterZap
BetterZap FAQ
What is BetterZap?
It's a Chrome extension that auto-replies to your clients on WhatsApp Web, schedules messages and keeps contacts in a simple CRM.
Is BetterZap free?
Yes, you can use it free with a limit of 20 messages a day; auto-reply and the AI chatbot are on the paid tiers in the pricing section.
Does BetterZap have an API?
No, and it doesn't use the official WhatsApp API either: it runs inside WhatsApp Web in your browser, so there are no Meta per-message fees.
Does BetterZap work in Spanish?
Yes, the extension and website are available in Spanish, English and Portuguese.
Does it reply when my computer is off?
No. It needs Chrome open with WhatsApp Web signed in; if a scheduled message's time passes, it's marked Late until you approve it.
Do I need a new phone number?
No, you keep your usual WhatsApp number through WhatsApp Web.
Where are my contacts and messages stored?
In the extension's storage in your browser; the company says it doesn't keep your contacts or messages on its servers.
Can I use it for bulk messaging?
No. It's built for one-to-one messages to people who agreed to hear from you; campaigns go out in waves at a human pace.
How does it find new clients?
You search a business type and a city, it shows up to 20 Google Maps businesses with phone numbers, and you review and send your intro.
What are some BetterZap alternatives?
Our directory lists Wati and Respond.io, which run on the official WhatsApp Business API for support and sales teams.
BetterZap pricing and plans
Reference price: 10 USD / month. Source · Verified: November 10, 2026
Prices in US dollars (USD) from the official site (Checked on: 10/11/2026).
- Free ($0, no card): 20 messages and 20 campaign sends a day, 1 user, BetterZap link included, no auto-reply.
- Pro ($10 per user per month, or $8.33/month billed $100 a year): unlimited messages, auto-reply, no BetterZap link, unlimited users and team, reminders, 1,000 AI translations a month and Google Maps search.
- Premium ($20 per user per month, or $16.67/month billed $200 a year): everything in Pro plus the AI chatbot that answers from your information.
Weekly and single-day passes with no limit are also available. 7-day trial with no daily limit and no card; cancel anytime.
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