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What is SiteGPT?
SiteGPT is an AI tool by SiteGPT (Bangalore) that turns your product content into a customer-support chatbot for visitors and users. It crawls your site, uploads files or connects sources and answers in 95+ languages in your brand voice.
What is SiteGPT used for?
It automates FAQs on marketing sites, help centers or in-app. You train with a URL, sitemap, PDF/DOCX/CSV/MD, YouTube, Notion, Google Drive, Dropbox, OneDrive, Box or GitHub. One training “page” equals 2,500 cleaned characters. It includes quick prompts, lead capture, a weekly email digest and insights that cluster topics and knowledge gaps.
How does SiteGPT fit your stack?
You embed the widget or link the bot’s unique URL. When needed, visitors escalate to a human agent. Integrations cover Slack, Crisp, Zendesk, Freshdesk Messaging, Zoho SalesIQ, Google Chat and Messenger; higher tiers add API, webhooks and a SiteGPT AI agent inside Zendesk Messaging. Security claims: SOC 2 Type II, GDPR and HIPAA eligibility under enterprise agreements. An iOS app covers the live inbox.
SiteGPT pros and cons
Pros: multi-source training, configurable auto-sync, topic analytics and documented compliance. Cons: outside the public demo the product is paid; auto-refresh and WhatsApp/AI email are tier or add-on features; the focus is Q&A over your corpus, not a full CRM.
Who is SiteGPT for?
- SaaS support teams deflecting repetitive tickets.
- Product teams with scattered help docs.
- Agencies building white-label bots for clients.
- E-commerce or service sites with dense FAQs.
Close alternatives on GptZone: CustomGPT and Chatbase. If you only need forms or a CRM, SiteGPT stays at the conversation and capture layer.
SiteGPT features and use cases
How to use SiteGPT
SiteGPT FAQ
What is SiteGPT?
It is an AI support chatbot trained on your website, files and connectors to answer visitors around the clock.
Is SiteGPT free?
There is no permanent free tier; a public demo and a 7-day trial are available. Paid tiers start at Starter. See the pricing section.
Does SiteGPT have an API?
Yes. API access and native integrations are available from Growth; Scale adds webhooks.
Does it work in Spanish?
Yes: the bot can reply in Spanish and 95+ languages; the admin UI is mainly in English.
Can I upload PDFs and Notion?
Yes. It accepts PDF, DOCX, CSV, MD and other text files, plus Notion, Drive, Dropbox, OneDrive, Box and GitHub.
What is a training “page”?
One page equals 2,500 cleaned characters from your sources; a long document counts as several pages.
Can conversations go to a human?
Yes. Visitors can escalate to an agent; there is a web inbox and an iOS app with push alerts.
Is it safe for sensitive data?
The company states SOC 2 Type II, GDPR and HIPAA eligibility with a BAA on enterprise; your content is not used to train public models.
What are alternatives to SiteGPT?
On GptZone you can compare CustomGPT and Chatbase as other content-trained chatbot options.
SiteGPT pricing and plans
Reference price: 59 USD / month. Source · Verified: November 6, 2026
Official USD pricing (Checked on: 06/11/2026). Monthly or yearly (~40% off yearly). 7-day trial with card; no permanent free tier.
- Starter: $59/month ($39/month yearly) — 1 chatbot, up to 4k GPT-4.1-mini or 400 GPT-4.1 messages, 1,000 pages, 1 member, basic analytics.
- Growth: $129/month ($79/month yearly) — 2 chatbots, 10k mini / 1k GPT-4.1 messages, 10,000 pages, 4 members, integrations, API, iOS, monthly auto-refresh.
- Scale: $429/month ($259/month yearly) — 3 chatbots, 40k mini / 4k GPT-4.1, 50,000 pages, 10 members, webhooks, daily auto-scan, insights, Zendesk AI Agent.
- Enterprise: custom — higher volume, DPA, HIPAA/BAA.
Add-ons (~$59/month or $39/month yearly): remove branding, +5k messages, WhatsApp per number, AI Email per inbox. Extra 5k message packs: $59/month.
SiteGPT Screenshots
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