
WSO2 Agent Platform
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WSO2 Agent Platform
Enterprise AI agent lifecycle platform. Build, secure, and scale solutions with governance, observability, and access control.
General Information about WSO2 Agent Platform
WSO2 Agent Platform is an open infrastructure designed for the comprehensive lifecycle management of artificial intelligence agents in corporate environments. Unlike traditional deterministic applications, this solution enables enterprises to deploy, secure, and operate agentic systems that use large language models (LLMs) to make dynamic decisions and execute complex actions securely and scalably. Its primary function is to transform AI prototypes into production-ready operational solutions, mitigating operational risks associated with probability and token consumption.
The platform is built on a modular architecture that integrates advanced AI governance and observability capabilities. By leveraging technologies such as RAG (Retrieval-Augmented Generation) and AI workflows, the system seamlessly connects agents with knowledge bases and external tools. It uses an agent identity approach to register, authenticate, and audit every action, treating AI as a first-class entity within the corporate network. This allows the central server or system to supervise the non-deterministic logic of agents under a granular access control model and delegation policies.
The WSO2 Agent Platform ecosystem is structured through several specialized components:
- WSO2 Agent Manager: Enables the execution, evaluation, and securing of agents regardless of the framework or model used, facilitating observability at scale.
- WSO2 AI Gateway: Enforces security guardrails, monitors API usage, and optimizes operational costs while exposing services as MCP tools.
- WSO2 Agent ID: Manages agent authentication and authorization, allowing for instant permission revocation and a complete audit trail.
- WSO2 Integrator: Offers a low-code or pro-code development environment to build workflows and connect context servers.
Developers and solution architects benefit from a platform that avoids vendor lock-in, allowing them to choose freely between different clouds or on-premises deployments. The tool is particularly useful for sectors with high security requirements, such as finance or healthcare, where data sovereignty is critical. By integrating MCP tools and native connectors, it facilitates agent interaction with enterprise data under a single governance model.
In practical terms, WSO2 Agent Platform solves the challenge of scaling generative AI beyond proofs of concept. It provides a robust infrastructure for vulnerability monitoring and continuous updates, ensuring that systems maintain optimal performance. The ability to deploy in air-gapped environments or via containers ensures that each company can adapt the tool to its specific infrastructure while maintaining total control over its technology stack.
Features and Use Cases of WSO2 Agent Platform
How WSO2 Agent Platform Works
Frequently Asked Questions about WSO2 Agent Platform
What is WSO2 Agent Platform and what is its primary function?
It is an open platform designed for enterprises to build, secure, operate, and govern enterprise-grade AI agents throughout their entire lifecycle.
What components make up the WSO2 Agent Platform solution?
The platform includes Agent Manager for operational management, AI Gateway for enforcing guardrails and protection rules, and Agent ID for managing agent identity and authorization.
What deployment options are available for WSO2 Agent Platform?
You can deploy the tool on your own servers or Kubernetes for full control, use the cloud-managed SaaS version, or opt for a private cloud managed by experts.
How does WSO2 Agent Platform ensure the security of agent interactions?
The platform uses AI Gateway to establish security guardrails and monitor usage, along with Agent ID to authenticate and audit every action performed by agents at a granular level.
Does WSO2 Agent Platform help avoid vendor lock-in?
Yes, as an open, standards-based platform, it offers complete freedom to choose different language models, frameworks, and runtime environments without proprietary lock-in.
What technical support services are included with a WSO2 subscription?
The subscription offers 24/7 expert support for critical incidents, access to continuous updates, security patches, and migration assistance.
How does WSO2 Agent Platform help connect agents with corporate data?
The tool allows you to expose your current APIs as Model Context Protocol tools, enabling agents to interact securely with internal services and data.
What kind of initial onboarding support does WSO2 offer for new projects?
All subscription plans include up to 200 hours of dedicated customer onboarding support during the first six months to ensure a successful deployment.
Is it possible to maintain data sovereignty with WSO2 Agent Platform?
Yes, the on-premises or isolated environment deployment options ensure that sensitive data always remains within your organization's defined security perimeter.
How does WSO2 Agent Platform handle system updates and maintenance?
Performance enhancements, bug fixes, and protection against new security vulnerabilities are proactively delivered through the WSO2 Update Service.
WSO2 Agent Platform Pricing
Evaluation and Education Plan
- Price: Permanently free.
- Use restricted to evaluation, educational purposes, and non-commercial use.
- Access to software distributions under the WSO2 license.
SaaS / Cloud Plan
- Price: Pay-as-you-grow model. Please visit the official website for specific rates.
- Infrastructure fully managed by WSO2.
- 99.99% SLA with automated failover.
- Continuous updates with zero downtime.
- Multi-region availability.
WSO2 Subscription (Self-hosted / On-premises)
- Price: Contact the sales team.
- Full production license for commercial use on your own servers, private cloud, or Kubernetes.
- Includes up to 200 hours of onboarding support during the first six months.
- Access to continuous updates, security patches, and vulnerability monitoring.
- Expert support for development and production environments.
- Access to migration scripts, tools, and technical documentation.
- Support for air-gapped environments and total data sovereignty.
WSO2 Private Cloud
- Price: Visit the official website for a custom quote.
- Hosting managed by WSO2 experts in your choice of region and cloud provider (AWS, Azure, or GCP).
- Dedicated infrastructure isolated from other customers.
- 24/7 monitoring, backups, and managed product update cycles.
- 99.99% uptime SLA.
Support Plans (Basic and Enterprise)
- Price: Visit the official website.
- Incident support with a response time of less than 1 hour for high-severity cases.
- Hourly technical query support with a one-business-day SLA.
- Option for a dedicated Customer Success Manager (CSM).
- Enterprise support available 24/7/365 for operational incidents.
WSO2 Agent Platform Screenshots

