Evoriqa
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AI customer support agent for web, WhatsApp, and phone. Learns from your content to resolve inquiries, capture leads, and automatically manage appointments.
What is Evoriqa?
Evoriqa is an advanced AI-driven customer service platform designed to automate responses and management across multiple communication channels. This tool allows you to create a custom AI agent that learns directly from website content, internal documents, and FAQ sections. Its primary function is to resolve recurring questions instantly, allowing human teams to focus on more complex tasks while the AI manages the constant flow of basic inquiries.
One of Evoriqa's standout features is its omnichannel capability. The system centralizes all interactions into a unified inbox, allowing you to manage messages from WhatsApp, Instagram, Facebook Messenger, SMS, email, and Slack. Additionally, it includes an AI voice agent capable of handling phone calls naturally 24/7. This integration ensures that the assistant's identity and knowledge remain consistent, regardless of whether the user chooses to contact the company via mobile or computer.
Regarding its technology, the platform utilizes a hybrid retrieval approach to ensure that responses are accurate and based on real data. The system relies exclusively on verified information provided by the user, minimizing the risk of the AI "hallucinating" or inventing data. To ensure reliability, it incorporates an AI judge that rates each interaction with a quality score and offers a shadow mode, where the tool generates drafts for human staff to review and approve before sending. This facilitates a safe transition toward full bot autonomy.
Key practical features of Evoriqa include:
- Automated lead capture and qualification of potential customers during the conversation.
- Integrated appointment booking through direct synchronization with calendars like Calendly or Cal.com.
- Human handoff with full conversation context and automatic transcripts if the AI detects it cannot resolve the inquiry.
- Execution of actions via API connections to check order statuses or generate support tickets in real time.
For digital service agencies, the tool offers a white-label solution that allows the service to be resold under its own brand identity. It includes a management console for multiple clients where you can control usage limits, assign credits, and customize the appearance of the chat widget. Evoriqa positions itself as a comprehensive solution for businesses looking to scale their technical and commercial support without increasing operating costs, optimizing the end-user experience through efficient, professional, and 24/7 automated service.
Evoriqa features and use cases
How to use Evoriqa
Evoriqa FAQ
What exactly is Evoriqa, and how can it benefit my business?
Evoriqa is an AI customer support agent platform that learns from your own content to respond to messages instantly. It helps you automate repetitive responses, capture leads, and manage appointments 24/7 across multiple channels.
How do I set up the Evoriqa AI agent on my website?
Setup is very simple: just enter your website URL so the tool can learn your content, then add a script tag to your site. It doesn’t require any advanced technical knowledge or complex data migrations.
Where does Evoriqa get the information to answer users?
The system exclusively uses the information you provide through your website, uploaded documents, and FAQ sections. This ensures that answers are accurate and based on your company's actual data rather than generating hallucinations.
Which communication channels can the Evoriqa agent work on?
The tool works seamlessly across your website chat, WhatsApp, Instagram, Facebook Messenger, SMS, Slack, email, and even through voice calls. All conversations are managed from a single, centralized inbox.
Can the tool automatically manage appointments or bookings?
Yes, the agent can integrate with calendars like Calendly or Cal.com to show availability and confirm appointments directly within the conversation. It can also capture contact details and qualify leads.
What happens if the AI doesn't know how to answer a specific question?
When the agent detects it doesn't have the necessary information or if a customer asks to speak with a person, it transfers the conversation to a human agent. Your team receives the full chat history so they can continue the support with all the necessary context.
Is there a free version available to try Evoriqa?
The platform offers a free plan that allows you to create one chatbot and manage up to 50 messages per month without needing a credit card. It’s an ideal option for testing basic features before upgrading to a paid plan with higher limits.
Is data processing secure and privacy-compliant?
The platform is GDPR-compliant and features security measures such as data encryption, two-factor authentication, and audit logs. Additionally, your company's data is not used to train external AI models.
Can I use Evoriqa to serve my own clients if I'm an agency?
Yes, there is a specific agency model that allows you to offer the service under your own white label. You can create custom workspaces for each client, manage their credits centrally, and bill them directly using your own rates.
How can I start using the service today?
Simply create an account in the app portal and point the agent toward your website or help documents. Once the AI has processed the information, you can test the responses immediately and connect your preferred channels.
Evoriqa pricing and plans
Free Plan
Price: $0 per month.
- 1 AI chatbot.
- 50 message limit per month.
- 1 knowledge source.
- Access for 1 user.
Starter Plan
Price: $29 per month (or $279 per year).
- 3 AI chatbots.
- 300,000 AI credits per month (guarantees over 4,900 messages).
- Up to 50 knowledge sources.
- Up to 3 teammates.
- Includes all channels and voice agent.
Pro Plan
Price: $99 per month (or $948 per year).
- 10 AI chatbots.
- 1,300,000 AI credits per month (guarantees over 21,000 messages).
- Up to 500 knowledge sources.
- Up to 15 teammates.
- Removal of the Evoriqa watermark.
Business Plan
Price: $399 per month (or $3,828 per year).
- 50 AI chatbots.
- 5,250,000 AI credits per month (guarantees over 86,000 messages).
- Up to 10,000 knowledge sources.
- Up to 100 teammates.
- Live chat support and priority support with guided onboarding.
Freelancer Plan (Agencies)
Price: $79 per month (or $756 per year).
- 1,000,000 pooled AI credits per month (approx. 16,000 messages).
- Up to 5 client workspaces.
- 1,000 knowledge sources for the entire organization.
- Full white-labeling and custom domain.
Accelerator Plan (Agencies)
Price: $149 per month (or $1,490 per year).
- 2,000,000 pooled AI credits per month (approx. 32,000 messages).
- Up to 15 client workspaces.
- 2,000 knowledge sources for the entire organization.
- Full white-labeling and custom domain.
Growth Plan (Agencies)
Price: $249 per month (or $2,490 per year).
- 3,400,000 pooled AI credits per month (approx. 55,000 messages).
- Up to 30 client workspaces.
- 4,000 knowledge sources for the entire organization.
- Full white-labeling and custom domain.
Pro Plan (Agencies)
Price: $499 per month (or $4,990 per year).
- 6,900,000 pooled AI credits per month (approx. 113,000 messages).
- Up to 70 client workspaces.
- 8,000 knowledge sources for the entire organization.
- Full white-labeling and custom domain.
Enterprise Plan (Agencies)
Price: $999 per month.
- 16,000,000 pooled AI credits per month (approx. 262,000 messages).
- No fixed limit on client workspaces.
- 14,000 knowledge sources for the entire organization.
- Full white-labeling and custom domain.
Custom Business / Reseller Plan
Price: Inquire on the official website.
- Tailored plans for large teams with custom credit and chatbot limits.
- Option to purchase the "Agency Launch Package" for a one-time payment of $2,500.
Evoriqa Screenshots
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