Teneks

Teneks is a real-time sales intelligence platform designed to optimize sales team performance during live calls. Unlike traditional post-call analysis tools, this application leverages artificial intelligence to listen to conversations and provide live coaching, allowing sales representatives to receive precise suggestions at the exact moment they need them. Its primary objective is to close deals while the call is in progress, eliminating the need to wait for manual post-call reviews by a supervisor.

The functionality of Teneks is based on processing hundreds of conversations to identify patterns of success and risks of revenue loss. The technology analyzes critical sales stages, such as objection handling or pricing presentations, and extracts techniques from top-performing sellers. Using natural language processing (NLP), the tool detects when a customer expresses doubt and deploys on-screen suggestion cards with proven responses. Furthermore, it stands out for its extensive linguistic support, covering over 100 languages, including specific European markets such as the Nordics, Baltics, and Poland.

Implementation is fast and requires no IT intervention. It can be installed as a desktop application on a computer (compatible with Windows and macOS) or used via its web platform in just four minutes. Teneks works seamlessly with video conferencing tools like Zoom, Microsoft Teams, and Google Meet, as well as any VoIP system. It also facilitates data synchronization with CRM systems like Salesforce and HubSpot, integrating into existing workflows without disruption.

Its core capabilities focus on converting conversational data into direct revenue:

• Interactive Live Coaching: Agents view AI-suggested responses and discovery questions during the active conversation.
• Revenue Leak Detection: Automatically identifies the phase of the call where customer interest is lost, whether during discovery or objection handling.
• Best Practice Cloning: Analyzes the company’s top closers to distribute their success patterns across the entire team via a dynamic sales playbook.
• Revenue Pattern Analysis: Explains the reasons behind lost opportunities and generates recovery guides for future interactions.

This conversational intelligence tool is especially valuable for sales directors who need to reduce time spent on call audits—saving an average of 6 hours per week—and for sales representatives looking to eliminate uncertainty during negotiations. By providing immediate assistance, Teneks ensures that the company’s strategic knowledge is present in every interaction, improving conversion rates and sales team consistency.