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AI platform to create customer training videos and guides. Automates learning through interactive tutorials, knowledge bases, and on-demand academies.
What is Trainn AI?
Trainn AI is an AI-powered customer education platform designed to scale user onboarding and training for tech and SaaS companies. Its primary function is to automate the creation of professional training materials, allowing Customer Success, support, and product teams to replace repetitive, one-on-one training sessions with an on-demand self-learning model. This tool is especially useful for organizations that need to educate a growing customer base without overextending their team's bandwidth.
The tool works by simplifying the production workflow. Through a Chrome extension, users record a workflow on their computer, and Trainn AI technology processes the capture to automatically generate instructional videos featuring high-quality synthetic voiceovers, zoom effects, and spotlights. The system uses AI algorithms to convert those recordings into interactive step-by-step guides and product demos with a single click, eliminating the need for professional video editing skills.
Key functional capabilities and practical benefits include:
- Automated Content Creation: Transform a single screen recording into multiple formats, such as video tutorials, interactive tours, and text guides.
- No-Code Omnichannel Distribution: Embed tutorials directly within the application (in-app help), share links, or export content as MP4s and GIFs.
- Knowledge Base and Academy (LMS): Facilitate the creation of an indexable knowledge base and structured training academies with customer certification courses.
- Smart Localization: Includes automatic translation in over 30 languages for videos and guides, simplifying expansion into international markets.
- AI-Powered Assessment: Features an AI-assisted quiz generator to validate user learning within courses.
- Unified Analytics: A centralized dashboard to track how customers interact with content across all channels, without the need for external spreadsheets.
Using Trainn AI drastically reduces content creation and maintenance time, cutting the average time to publish to just a few minutes. By promoting self-service, companies achieve a significant reduction in support tickets, accelerate product time-to-value, and improve retention rates. It is an all-in-one solution that combines creation, hosting, and analytics into a single subscription, optimizing the operational efficiency of training and documentation teams.
Trainn AI features and use cases
How to use Trainn AI
Trainn AI FAQ
What is Trainn AI, and how does it help businesses?
Trainn AI is an AI-powered platform designed to create, distribute, and analyze customer training programs scalably and efficiently.
How long does it take to publish training content with this tool?
The average time to publish instructional videos and product guides is just five minutes, thanks to the automation of manual creation tasks.
Do I need video editing skills to use Trainn AI?
No prior editing experience is required because the technology automatically transforms screen recordings into professional-quality videos with voiceovers and effects.
How does Trainn AI support Customer Success teams?
The tool allows you to replace repetitive one-on-one training with a self-service learning system, freeing up managers to focus on retention.
Can content be easily translated into other languages?
The platform allows you to translate videos and guides into more than thirty different languages with just one click, making it easy to train international customers.
What distribution channels does Trainn AI support?
Content can be shared via links, integrated into help centers, exported as media files, or published in your own dedicated training academy.
Does the platform allow for tracking user progress?
Yes, it includes a unified analytics dashboard that monitors how customers interact with courses, knowledge bases, and in-app tutorials.
Is it possible to create certifications with Trainn AI?
The platform allows you to build an academy with structured courses to train and certify customers on specific products without needing to code.
What are the benefits of using AI for guide creation?
The AI automatically generates contextual descriptions, captions, and voiceovers from a simple screen recording of any workflow.
Does Trainn AI offer options to integrate help directly into the product?
Yes, you can embed contextual tutorials and step-by-step guides directly within your application to help users at the exact moment they need it.
Trainn AI pricing and plans
Free Trial
- Available for 14 days to test out content creation features.
Launch
- Price: $2.400 per year.
- Up to 3 users.
- Limit of 120 videos and guides.
- AI-powered video and guide creation.
- Multilingual AI voiceovers.
- Shareable links, embedded content, and collections.
- Export options.
Scale
- Price: $10.000 per year.
- Up to 5 users.
- Limit of 250 videos and guides.
- In-app tutorials.
- Learning Management System (LMS) with 100 monthly active users (MAU).
- Branded Knowledge Hub.
- One-click translation into 30+ languages.
- In-app help center widget.
- Team collaboration features and dynamic user groups.
- Includes all Launch plan features.
Enterprise
- Price: $39.900 per year.
- Up to 25 users.
- Limit of 1.000 videos and guides.
- In-app tutorials.
- LMS with 250 monthly active users (MAU).
- Ability to create multiple knowledge hubs.
- Multilingual knowledge hub.
- Advanced security with SAML/SSO.
- Dedicated onboarding and training services.
- Master Service Agreement (MSA).
- Includes all Scale plan features.
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