Askiva AI

Askiva AI is a comprehensive AI-powered solution for automating user research interviews. Its primary goal is to optimize the qualitative research process, eliminating tedious administrative tasks so that product teams, researchers, and universities can gain valuable insights at scale. The tool allows you to launch studies in minutes, autonomously managing everything from sending invitations to delivering detailed summaries of the key themes detected during sessions.

The workflow of Askiva AI is designed for efficiency, beginning with the definition of the study's topic and language. Users upload their own participant database via XLSX files and configure their research objectives. From there, the platform utilizes an AI interviewer that integrates directly into Zoom meetings. This virtual agent doesn’t just follow a structured script; it is capable of asking follow-up questions to delve deeper into responses, while consistently managing timing and speaker identification for later review.

The platform’s core capabilities include:

• Intelligent Scheduling: Sends invitation emails, suggests time slots based on the participant's time zone, and automatically manages confirmations or cancellations.
• Multilingual Interviews: The ability to conduct studies in over 25 languages, adapting the tone and language to the specific audience and accounting for local working hours.
• Sentiment and Topic Analysis: The AI processes conversations to group recurring themes, extract relevant verbatim quotes, and categorize responses based on their emotional tone.
• Precise Transcriptions: Generates high-quality verbatim text optimized for dialogue, featuring speaker separation and background noise reduction to ensure the accuracy of the testimony.
• Advanced Customization: Allows for adjusting the AI interviewer's personality, speech rate, and style, even enabling the agent to present itself under the client's brand identity.

Thanks to its focus on qualitative research automation, Askiva AI drastically reduces execution times, compressing multi-week cycles into just a few hours. In addition to operational efficiency, the platform ensures data integrity, allowing results to be exported in formats such as PDF to share findings with the rest of the team. It is an essential tool for those looking to conduct rigorous, professional, and scalable active user listening, eliminating up to 90% of the manual workload associated with interview logistics and result documentation.