AVA Digital InTake
Share
24/7 multilingual AI receptionist for appointments and inquiries. Automates bookings and reminders on the web and phone for any business.
What is AVA Digital InTake?
AVA Digital InTake is an AI receptionist solution designed to manage business front-office operations seamlessly and without interruption. Its primary function is to assist customers through web chat and phone calls 24/7, eliminating the need for constant human intervention for repetitive administrative tasks. This tool allows businesses in sectors such as healthcare, hospitality, and professional services to automate data collection and appointment management, providing easy access to information from any computer or mobile device.
The technology behind AVA Digital InTake is based on AI agents specifically trained with each business's unique information, including hours of operation, service catalogs, policies, and pricing. The system utilizes advanced natural language processing models to understand and respond to inquiries in the user's language, allowing for fluid language switching during a single conversation. Unlike conventional chatbots, this agent performs structured information gathering and is equipped to handle complex situations, maintaining consistency and system security even during off-script interactions.
Its core capabilities and functional benefits include:
- Smart Appointment Booking: Calendar management with real-time availability detection, double-booking prevention, and buffer time management. Appointments integrate directly with tools like Google Calendar.
- Multilingual Customer Service: Autonomous resolution of frequently asked questions about the business, providing precise and natural responses.
- Customer Note Management: Recording preferences and specific details prior to the first visit, allowing the human team to access information from a centralized dashboard.
- Automated Reminders: Sending confirmation and reminder emails with cancellation options, which reduces no-shows.
- Human Intervention and Oversight: Includes an owner dashboard to monitor interactions in real-time, receive email alerts, and take over the chat whenever necessary.
Using AVA Digital InTake helps businesses regain control of their customer relationships, reducing dependence on third-party platforms that typically charge commissions for every booking. Additionally, the tool ensures regulatory compliance by aligning with GDPR and the EU AI Act, offering data hosting options on European servers. It is an ideal process automation solution for dental clinics, hotels, restaurants, real estate agencies, and consulting firms seeking efficient, professional management with full traceability of every interaction.
AVA Digital InTake features and use cases
How to use AVA Digital InTake
AVA Digital InTake FAQ
What exactly is AVA Digital InTake, and how can it benefit my business?
It is an AI-powered receptionist that serves your customers 24/7, answers questions, and manages bookings directly on your website.
Can AVA Digital InTake handle phone calls as well as chat?
Yes. While it primarily operates via web chat, a custom voice agent can be added to handle phone calls specifically tailored to each client's needs.
How much does the service cost, and are there commissions for each booking?
The first month is free for the first 100 businesses. After that, there is a flat monthly fee with no commissions charged on any bookings managed by the system.
How does the tool manage appointments and calendar availability?
The system schedules appointments of up to two hours, prevents double-bookings, and automatically sends email confirmations and reminders to both the customer and the owner.
What languages can the AVA Digital InTake assistant use to communicate with my customers?
The assistant is multilingual and automatically responds in the same language the customer uses, switching between languages seamlessly during the conversation.
Where is customer data stored, and does it comply with European regulations?
Data is hosted on servers located within the European Union—specifically in Helsinki—and strictly complies with GDPR and the EU AI Act.
Can a real person jump into a conversation if necessary?
Yes. Business owners have access to a dashboard where they receive email alerts and can take over any live chat at any time.
What is the difference between the subscription model and the purchase option for AVA Digital InTake?
The subscription is a monthly maintenance service, whereas the purchase option allows you to obtain the source code for full, permanent ownership of the AI agent.
AVA Digital InTake pricing and plans
Introductory Offer (First Month Free)
Price: $0 for the first month (available for the first 100 companies).
- No credit card required.
- Full access to all InTake features to test the system.
InTake Subscription (Track 1)
Price: $99/mo (Early bird offer for the first 100 companies: $49.50/mo for the first 12 months).
- 24/7 website chat functionality.
- Automated booking management for appointments up to 2 hours.
- Submission of booking requests for longer-duration services.
- Automated responses in the customer's preferred language.
- Owner dashboard with email alerts and the option to take over live chats.
- Confirmation emails, day-before reminders, and automated cancellation links.
- Restrictions: AI usage is billed separately (actual cost x 1.2), typically costing just a few dollars per month. Phone support is an optional add-on with per-second billing.
Tailor-Made (Custom)
Price: Custom quote following a consultation call.
- Web chat and phone support via a custom-configured voice agent.
- Knowledge base trained specifically on your menu, pricing, hours, and business policies.
- Custom integrations based on client needs.
- Multi-location support and priority assistance.
- Monthly agent tuning and optimization.
Build & Own (Track 2)
Price: Starting at $1,500 (one-time payment).
- Full ownership of the agent's source code.
- 2 to 4-week development and stress-testing cycle.
- Self-hosting option ($0/mo) or managed hosting for $29/mo (includes security updates and support).
- On-premise server installation for a one-time $75 fee.
- Choice of data hosting region (Helsinki, Finland for EU compliance or the United States).
- Source code transferable upon request.
Consulting & Retainer Services
Price: $100/hr (Hourly) or starting at $2,000/mo (Monthly retainer).
- Hourly option: Ideal for audits, quick consultations, or one-off fixes (billed weekly).
- Retainer option: Requires a 3-month minimum commitment. Includes unlimited access to agent development, automation, infrastructure, or creative services (video studio, branding, and web design).
- Flat monthly fee regardless of the volume of work requested.
AVA Digital InTake Screenshots
AVA Digital InTake user reviews
Write a review
Checking your session...
AVA Digital InTake Reviews
Loading reviews...
AVA Digital InTake alternatives
HannahDream
Chat with virtual partners for adults with customizable memory. Build romantic bonds, evolve your relationship, and generate realistic photos with no explicit content.
