Knowster
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Knowster
Chatbot that analyzes your website and documents to answer customer questions 24/7. Installs with one line of code, captures leads, and responds in any language.
General Information about Knowster
Knowster is a conversational AI solution designed to transform a website's existing content into a virtual assistant capable of answering user queries autonomously. This tool acts as a smart chatbot that learns directly from already published pages, eliminating the need to write complex scripts or manually upload Q&A databases. Its primary function is to provide immediate support to visitors, acting as an information hub available 24 hours a day.
Knowster’s operation is based on processing information from various data sources. The tool automatically crawls specified URLs, indexing content to generate accurate responses based exclusively on the client's information. In addition to reading web pages, it allows integration with Google Drive folders, processing Google Docs, Google Sheets, plain text, and Markdown files. For specific information not publicly available—such as special hours or very specific internal policies—users can configure "pinned" manual responses that the AI will strictly follow.
Its technical capabilities and practical benefits for the user include:
- Automatic Multi-language Support: The system detects the language the visitor is typing in and responds in that same language natively without additional configuration.
- Integrated Lead Capture: When a user asks about availability or quotes, the tool can request an email address to convert the inquiry into a business opportunity.
- Scheduled Synchronization: The system periodically rescans information sources to ensure answers are automatically updated if the website content changes.
- Brand Customization: The chat widget allows for adjusting colors, visual styles, and communication tone to align with corporate identity.
- Simplified Installation: It is implemented via a single line of code, allowing it to work on any computer or mobile device without the need for advanced technical knowledge.
This customer service AI tool is compatible with major content management platforms, including WordPress, Shopify, Wix, Squarespace, and Webflow. Regarding security, Knowster uses data encryption and guarantees that processed information is not used to train external language models or shared with third parties. It is a solution geared toward small businesses, finance sectors, legal services, and e-commerce that need to reduce technical support workloads and improve user retention rates through instant and accurate responses.
Features and Use Cases of Knowster
How Knowster Works
Frequently Asked Questions about Knowster
How does Knowster learn about my business?
The tool crawls your website's pages to create a content index and can also pull information from Google Drive folders or responses you write manually.
Do I need to write all the answers manually?
No, it isn't necessary because the system extracts information directly from your existing content, though you can define specific answers for details that don't appear on your website.
How long does it take to set up Knowster on a website?
The setup process is very simple and usually takes about five minutes, as it only requires adding your URL and pasting a single line of code into your page.
What languages can the tool use to assist my customers?
Visitors can type in any language, and the system will automatically respond in that same language without you needing to adjust any additional settings.
What file types can Knowster read from a Google Drive folder?
It currently supports Google Docs, spreadsheets, plain text files, and Markdown format, though it does not yet support PDF or Word files.
Is there a free plan to test the system?
We offer a "free forever" plan that allows you to manage one website and up to 100 messages per month without needing to enter your credit card information.
Is my data protected and secure with this tool?
All information is encrypted via HTTPS, and your content is never shared with third parties or used to train other language models.
How is the information updated if I make changes to my website?
The system periodically re-scans your pages to ensure that answers are always synced with the latest changes on your site.
Can Knowster help me capture new leads?
Yes, when a visitor asks about pricing or availability, the system can request their email address to automatically send you the contact details.
Knowster Pricing
Free Plan: $0 per month (forever).
100 messages per month (approximately 3 per day).
1 website.
Capture up to 10 leads per month.
Includes Knowster watermark.
Starter Plan: $39 per month.
2,000 messages per month (approximately 65 per day).
Up to 3 websites.
Capture up to 200 leads per month.
Analytics dashboard.
Includes Knowster watermark.
Pro Plan: $99 per month.
6,000 messages per month (approximately 200 per day).
Up to 10 websites.
Capture up to 1,000 leads per month.
White label (no Knowster branding).
Analytics dashboard.
Scale Plan: $299 per month.
20,000 messages per month (approximately 670 per day).
Up to 50 websites.
Capture up to 5,000 leads per month.
White label (no Knowster branding).
Analytics dashboard.
Enterprise Plan: Custom pricing (inquire via the official website).
Unlimited websites.
Custom message volume.
Priority support.
Additional note: If limits are exceeded, you can add 1,000 additional messages for a one-time payment of $20.
Knowster Screenshots
