Miravoice
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Miravoice
Automate phone surveys and interviews with natural voice AI in multiple languages. Collect structured data at scale for market research and public opinion.
General Information about Miravoice
Miravoice is an advanced artificial intelligence platform designed to automate phone surveys and voice interviews at scale. This tool allows companies, public agencies, and research centers to collect high-quality information using AI voice agents that sound natural and respond in real time. Its primary function is to replace or complement traditional call centers, enabling thousands of simultaneous interviews with immediate response capabilities for both outbound and inbound calls, 24 hours a day.
Miravoice technology is based on natural language processing (NLP) and advanced text-to-speech (TTS) systems. Unlike conventional IVR systems, this tool can interpret imprecise human speech, categorize open-ended responses, and fluidly manage interruptions, pauses, or questions from the respondent. The system is optimized for fluid conversations in 14 languages, including Spanish, English, French, German, and Chinese, facilitating access to diverse or hard-to-reach populations via computer or mobile phone.
Key capabilities and practical benefits include:
- AI voice interviews that run 24/7, allowing respondents to complete their interviews even outside of business hours.
- Full conversation flow customization, including branching logic, skip patterns, follow-up questions, and option randomization.
- Automatic generation of call transcripts and audio recording storage to ensure data integrity.
- Conversion of unstructured conversations into structured data ready for export to tools like Qualtrics, Microsoft Excel, CSV, Voxco, or Forsta Decipher.
This solution is ideal for market research professionals, public opinion analysts, and human resources departments. Its applications range from customer satisfaction surveys and employee experience studies to candidate screening in recruitment processes and political polling. By using Miravoice, organizations can accelerate results, reducing data collection times from weeks to just a few days.
The effectiveness of Miravoice (formerly known as Surveybot AI) is backed by research presented at conferences such as AAPOR, demonstrating that respondents maintain a positive experience and even prefer interacting with AI when discussing sensitive topics. The tool guarantees efficient and scalable data collection, eliminating the need to hire large teams of human interviewers and significantly optimizing operating costs.
Features and Use Cases of Miravoice
How Miravoice Works
Frequently Asked Questions about Miravoice
What is Miravoice and how exactly does it work?
It is an artificial intelligence platform that conducts automated phone interviews using a natural-sounding voice capable of real-time interaction and structured response processing.
How many languages can Miravoice conduct interviews in?
The system currently supports fourteen different languages, including Spanish, English, French, and German, allowing for the patient surveying of diverse populations.
Can Miravoice results be integrated with other analytics tools?
Data is stored in a structured format and can be exported to formats like Microsoft Excel or CSV, as well as external platforms such as Qualtrics, Forsta, Decipher, or Voxco.
How does the tool handle interruptions or vague responses?
Miravoice technology interprets human speech to categorize information and fluidly manages pauses, hesitations, or interruptions that arise during the conversation.
What kind of cost savings does Miravoice offer compared to a traditional call center?
Interview automation can reduce operating expenses by up to ninety percent compared to hiring a conventional call center.
Can Miravoice calls be handled outside of normal business hours?
Voice agents are available to conduct thousands of simultaneous calls and receive inbound calls at any time of the day or night, seven days a week.
What are the practical applications of Miravoice for a business?
It is used for market research, public opinion polls, customer satisfaction assessments, candidate screening for recruitment, and panel recruitment.
Miravoice Pricing
Custom Plan: Check pricing on the official website
Miravoice does not offer a free version or fixed-price plans. Its billing model is strictly usage-based, with costs varying depending on geographic location, call volume, and call duration. The platform states that this system provides savings of 70% to 90% compared to traditional call centers.
Automated phone interviews and surveys using real-time AI voice.
Support for 14 languages (including English, Spanish, French, German, and more).
Fully customizable interview design featuring skip logic, branching, and question randomization.
Structured data export to CSV, Excel, Qualtrics, Forsta Decipher, and Voxco formats.
Call transcript and audio recording capture.
Capacity to handle thousands of simultaneous calls.
Limits: Final costs and volume restrictions are determined via a custom quote after contacting their sales team.
Miravoice Screenshots
