User Evaluation

User Evaluation positions itself as a comprehensive AI-driven user research solution, specifically designed for product teams and marketing departments that need to obtain qualitative data quickly and accurately. This tool functions as an intelligent research agent capable of managing the entire study lifecycle, from the initial planning phase to conducting AI-moderated interviews with real participants. Its primary focus is to eliminate friction in gathering product insights, allowing complex moderation and synthesis tasks to be delegated to its advanced technology.

The workflow of User Evaluation is structured into clear stages to maximize efficiency. The process begins when the user poses a market or product question; the AI agent then plans the research and analyzes existing information. If new evidence is required, the platform facilitates interviews where the AI acts as a moderator, asking follow-up questions based on the context and what it sees on the participant's screen through consented captures. Finally, the tool transforms transcripts into structured reports, charts, and video clips. A standout feature is that all conclusions include cited evidence, linking every finding directly to the original audio or video snippet.

Key functional capabilities and benefits include:

• Real participant recruitment: Access to consumer panels and verified professional B2B profiles. The system integrates a quality guarantee that detects fraud by analyzing network signals and response patterns, ensuring no synthetic users are used.
• Advanced contextual moderation: The AI has the ability to "see" shared screenshots to dive deeper into usability or user experience issues on the participant's computer.
• Multilingual support: Allows research to be conducted in 40 languages, facilitating the expansion of studies into global markets.
• Executive-ready reports: Automatic generation of PowerPoint presentations that include verbatims, participant references, and links to multimedia evidence.
• Live research: Observers can listen to sessions in near real-time and guide the AI moderator to adjust the interview focus as needed.
• Technical integration: Features a public API, webhooks, and MCP compatibility, allowing research data to be connected to the company's technical workflow.

User Evaluation is an essential tool for those looking to scale their qualitative research without the costs or wait times of traditional agencies. By centralizing transcription, analysis, and synthesis in a single workspace, it optimizes decision-making based on empirical data. Privacy is guaranteed through access controls and the automatic scrubbing of sensitive data when generating public links to share results.