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What is Relevance AI?
Relevance AI is an AI agent platform for building specialist agents and an AI workforce that automates sales, customer success, marketing, HR, support and operations tasks, aimed mainly at mid-size and enterprise companies. It is operated by OnSearch Pty Ltd.
What is Relevance AI used for?
Relevance AI is used to turn repetitive processes into specialist agents that run on their own. With Invent, its AI solutions engineer, teams identify what to automate, turn their expertise into reliable systems and improve them over time, even without technical skills. Examples from its site include pre-meeting briefs, post-call notes and follow-ups, booking qualified meetings, deal reviews and proposal drafting.
How are Relevance AI agents deployed?
- Weeks 1–2: a deployment team maps your workflows and picks the best use cases.
- Week 3+: your first team of agents is built, with evaluation, monitoring and governance.
- Week 4+: the pilot is validated and your team builds new agents independently.
- A four-level autonomy framework: assisted, copilot, autopilot and self-driving.
Is Relevance AI enterprise-ready?
Yes, that is its main focus. It lists SOC 2 and GDPR, data residency, PII masking, audit logs, role-based access control, SSO/SAML, human-in-the-loop approvals, version control, full agent tracing and usage visibility. It states it does not train on your data, connects to 1,000+ apps and lets you choose different AI models per task.
Relevance AI pros and cons
- Pro: A deployment team that guides the first use cases.
- Pro: Enterprise-grade security and governance controls.
- Pro: 1,000+ integrations and model choice per task.
- Con: The site targets enterprises and onboarding starts with a demo, so it is not a simple self-serve product.
It is rated 4.5 stars on G2, and its site features testimonials from teams at Autodesk, Canva and Confluent.
Relevance AI features and use cases
How to use Relevance AI
Relevance AI FAQ
What is Relevance AI?
It is a platform for building AI agents and agent teams that automate sales, support, marketing and operations work in companies.
What is Invent?
Invent is Relevance AI's assistant that helps identify what to automate, turn team expertise into agents and improve them over time.
Do I need to code?
Not necessarily. The site says even non-technical teams can stand up their own agents with Invent.
How long does it take to get agents into production?
According to its site, the first agent team can be live from week three, after two weeks of mapping.
Does Relevance AI have an API?
Yes. Its site links to API and MCP documentation, plus 1,000+ integrations with other apps.
Does it use my data to train models?
No. Relevance AI states it does not train on customer data and offers data residency and PII masking.
Which AI models does it use?
It lets you assign different models per task, such as Gemini, GPT, Claude or Kimi, to balance quality and usage.
What are the best Relevance AI alternatives?
In this directory, Lindy, n8n and Zapier are alternatives for automating processes with AI agents or workflows.
Is Relevance AI free?
Its site targets enterprises and starts with a demo; terms are in the pricing section of this listing.
Relevance AI pricing and plans
Pricing on request: no amounts in US dollars (USD) or euros (EUR) are published. Checked on: 26/10/2026.
Enterprise: contact sales
- Custom actions and 2,000+ integrations
- Unlimited agents, users and workforces
- Calling and meeting agents, evaluations and A/B testing
- SSO, RBAC and a dedicated account manager
Relevance AI Screenshots
Relevance AI alternatives
TriggerFlow
Automate Windows apps without APIs using computer vision and AI. Manage PC fleets, monitor processes, and provide centralized remote control.
