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What is Sanas?
Sanas is a speech AI tool that delivers real-time accent translation and other voice features for contact centers, BPOs and customer support teams, so agents and customers understand each other clearly on every call while keeping their own voice and emotion.
What is Sanas accent translation?
Its patented Accent Translation modulates a speaker's accent live while preserving their timbre and expression, so the listener hears pronunciation closer to their own. It works with any softphone app, deploys to global teams in hours and needs no hardware refresh at agent desks.
What else does the Sanas speech AI platform do?
- Real-time language translation across 25+ languages, including Spanish, preserving voice, tone and intent.
- Speech enhancement and AI noise cancellation so every voice sounds clear.
- Speech Intelligence: live conversation analytics that respect privacy and context.
- Supervised AI, keeping a human at the helm of every AI conversation, plus a developer platform.
It serves healthcare, financial services, retail, travel and telecom companies such as Wyndham Hotels & Resorts, and has been added to Mavenir's mobile core portfolio.
Sanas pros and cons
Pros: it does not monitor, record or store call data, holds HIPAA, SOC 2, ISO 27001, PCI DSS and GDPR credentials, and removes real communication barriers. Cons: it is enterprise-focused and sold through a demo, individual use is secondary, and accent modulation sparks debate about identity and linguistic diversity that each company should weigh.
Sanas features and use cases
How to use Sanas
Sanas FAQ
What is Sanas?
Sanas is a real-time speech AI platform that translates accents and languages and enhances audio on customer support calls.
Is Sanas free?
No; there is a free trial and a demo, but it is a paid enterprise solution. See the pricing section.
Does Sanas have an API?
Yes, Sanas offers a developer platform to integrate its speech AI into other systems.
Does Sanas support Spanish?
Yes, its real-time language translation covers Spanish among 25+ languages.
How does Sanas accent translation work?
It modulates the speaker's accent live while preserving their voice and emotion so the listener understands them better.
Does Sanas record calls?
No, according to Sanas it does not monitor, record or store any call data.
What certifications does Sanas hold?
HITRUST, HIPAA, SOC 2, SOC 3, ISO 27001, PCI DSS and GDPR compliance.
Does Sanas need special hardware?
No, it works with any softphone and deploys without a hardware refresh.
Which industries use Sanas?
Healthcare, financial services, retail, travel, telecom and BPOs, among others.
What are the best Sanas alternatives?
On GptZone you can compare Krisp for noise cancellation and ElevenLabs for AI voice.
Sanas pricing and plans
Information from the official site (Checked on: 04/11/2026). Reference currency: USD.
- Trial: the site offers a free trial (0 USD) and a live demo.
- Enterprise: pricing not published; quoted after a sales demo.
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